FAQs

Making a Purchase at Petmight Shop: Your Quick Guide

1. How do I explore and add items to my cart?

  • Navigate through our collection and click on your favorite items.
  • Use the “Add to Cart” button to include them in your shopping cart.

2. What is the checkout process like?

  • Proceed to checkout after selecting your desired items.
  • Follow the user-friendly process, and securely input your details to finalize the purchase.

3. What payment methods are accepted during checkout?

  • We cater to your preferences with the following options:
    • Visa
    • Mastercard
    • American Express
    • Paypal
    • Stripe
  • Choose the most convenient option for your purchase.

4. Can I make changes or cancel my order after confirmation?

  • Once confirmed, adjustments or cancellations may pose a challenge.
  • Contact our customer support promptly for assistance.

5. How can I track my shipment?

  • Receive a confirmation email post-dispatch with tracking information.
  • Keep an eye on your shipment’s journey using the provided details.

6. What is your return policy?

  • Enjoy the flexibility of our hassle-free return policy within the stipulated period.
  • Refer to our “Returns Policy” page for comprehensive guidance.

7. Do you offer global shipping?

  • Yes, we ship worldwide! Shipping costs for international orders are calculated during checkout.

8. How can I contact customer support?

  • For questions or guidance, reach out to our customer support team via the “Contact Us” page on our website or email us at [email protected].

9. Are your shirts ethically sourced?

  • Yes, our shirts are crafted ethically, prioritizing responsible sourcing and collaborating with manufacturers committed to ethical and sustainable practices.

10. How can I stay updated with your latest designs and promotions?

  • Subscribe to our newsletter to never miss out on the latest designs, exclusive offers, and promotions.

11. What should I do if I receive a damaged item?

  • We apologize for any inconvenience caused. Contact our customer support with order details and a photo of the damaged item, and we’ll swiftly assist you. Your satisfaction is our top priority!